5 Ways to Tell if Your Clients Are Advocates

In a successful referral-based business, your ideal clients are not just those you enjoy working with but those who enjoy working with you. In fact, these clients think so highly of your business that they become advocates for you.
Here are the five elements that must be present for your clients to be effective advocates:
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(Feed) Forward Thinking for Your Practice

In any relationship-based business where growth’s a priority, two questions should come to mind: What do my clients truly value — and what might both prospects and clients need in the future? If you’re like many small business owners, the answers are likely illusive. And in many cases your clients’ answers may have evolved over the course of their relationship with you. So what’s the best way to better understand what your clients think about your services? Continue reading